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Vendors ​

What is a Vendor? ​

A Vendor is a supplier, service provider, or any external party you purchase from. Track your vendor relationships, purchase orders, and payments in one place.

Creating Vendors ​

  1. Go to Vendors → Click + New Vendor
  2. Fill in:
    • Vendor Name — Company/individual name
    • Contact Person — Primary contact at the vendor
    • Email — Vendor's email
    • Phone — Contact number
    • Website — Vendor's website
    • Category — Type of vendor (Supplier, Contractor, Consultant, etc.)
    • Status — Active, Inactive, Pending
    • GST / Tax Number — For compliance
    • Payment Terms — Net 30, Net 60, Advance, etc.
    • Address — Billing and shipping address

Vendor Fields ​

FieldDescription
Vendor NameCompany or individual name
Contact PersonPrimary point of contact
EmailVendor email address
PhoneContact number
CategoryVendor type/classification
StatusActive, Inactive, Pending, Blacklisted
Payment TermsStandard payment arrangement
GST NumberTax registration
Bank DetailsFor payment processing
RatingPerformance rating (1-5 stars)
NotesInternal notes about this vendor

Vendor Actions ​

  • Create Purchase Order — Order goods/services from this vendor
  • View Purchase History — All past orders and invoices
  • Send Email — Communicate directly
  • Add Note — Internal team notes
  • Upload Documents — Contracts, agreements, certifications

Purchase Orders ​

Creating a Purchase Order ​

  1. From a Vendor → Click Create Purchase Order
  2. Or go to Purchase Orders → + New PO
  3. Fill in:
    • Vendor (select from list)
    • PO Number (auto-generated)
    • Order date and expected delivery date
    • Line items (product, qty, rate)
    • Terms and conditions
    • Shipping address

PO Lifecycle ​

Draft → Sent to Vendor → Acknowledged → Partially Received → Fully Received → Closed

Receiving Goods ​

  1. Open the PO → Click Receive
  2. Enter quantities received per item
  3. Note any discrepancies
  4. PO status updates automatically

Vendor Performance ​

Track vendor reliability:

  • On-time delivery rate — % of orders delivered by expected date
  • Quality score — Based on returns/rejections
  • Pricing competitiveness — Compare across vendors
  • Response time — How quickly they acknowledge orders

Vendor Comparison ​

Compare vendors for the same product/service:

  • Price per unit
  • Lead time (order to delivery)
  • Minimum order quantity
  • Payment terms
  • Quality history
  • Location/shipping options

Tips ​

  • Rate your vendors — Helps choose the best option for new orders
  • Track payment terms — Avoid late payment penalties
  • Keep documents updated — Contracts, licenses, certifications
  • Review annually — Renegotiate terms with top vendors
  • Maintain alternatives — Always have backup vendors for critical supplies

ZenTraq CRM — Built for every industry.