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Keyboard Shortcuts & Tips ​

ShortcutAction
/Focus search bar
EscClose modal / sidebar / popup
EnterConfirm action / Submit form

List View Tips ​

Quick Selection ​

  • Click checkbox to select individual records
  • Click header checkbox to select all on current page
  • Hold Shift + Click to select a range

Column Management ​

  • Click column header to sort
  • Click again to reverse sort direction
  • Use "Manage Columns" button to show/hide columns
  • Drag columns to reorder (where supported)

Pagination ​

  • Use the records-per-page dropdown (10, 25, 50, 100)
  • Arrow buttons for next/previous page
  • Page number shows current position

Form Tips ​

Required Fields ​

  • Marked with a red asterisk (*)
  • Form won't submit until all required fields are filled
  • Error message shows which fields are missing

Auto-Save ​

  • Most forms do NOT auto-save — always click Save/Submit
  • Draft invoices/quotes are saved when you click Save as Draft

Inline Editing ​

On detail pages (View Lead, View Contact):

  • Click on a field value to edit it inline
  • Press Enter to save, Esc to cancel
  • Changes save immediately

Search Tips ​

  • Search across: Name, Email, Phone, Company
  • Results show entity type (Lead, Contact, Deal)
  • Click a result to navigate directly
  • In the filter sidebar, search to narrow filter options
  • Type partial text to find matching quick filters
  • Combine multiple filters with AND logic

Productivity Tips ​

Bulk Operations ​

  1. Select multiple records
  2. Click "Actions" dropdown
  3. Choose: Transfer, Update, Delete, Email, Export

Quick Create ​

  • The + New button in the header creates records quickly
  • Pre-fills context (e.g., creating a deal from a contact)
  • Keyboard: Some views support quick add via Enter in the last row

Duplicate Records ​

  • Copy an existing record with "Duplicate" action
  • Useful for similar leads/products
  • All fields copy except unique identifiers

Column Visibility ​

  • Right-click column header → Show/Hide columns
  • Or use the columns icon in the toolbar
  • Settings persist per user per page

Browser Tips ​

Performance ​

  • Keep browser updated to latest version
  • Clear cache if experiencing issues (Ctrl+Shift+Delete)
  • Avoid running too many tabs simultaneously
  • Bookmark frequently used pages

Notifications ​

  • Allow browser notifications for real-time alerts
  • Enable desktop notifications in browser settings
  • Check notification preferences in your Profile

Offline Behavior ​

  • ZenTraq requires an internet connection
  • If connection drops, save your work and refresh when reconnected
  • Unsaved form data will be lost if the page refreshes

ZenTraq CRM — Built for every industry.